Part 8/12:
The Brutal but Effective Approach to Feedback
Walter describes Musk as brutally honest, often tearing into team members over mistakes or inefficiencies. This behavior, reminiscent of Steve Jobs, can be intimidating and harsh, yet Isaacson acknowledges that it often yields high results. Musk’s method hinges on delivering immediate, intense critique followed by a quick release of tension once the lesson is absorbed.