Part 10/11:
The landscape is already shifting. With approximately 39% of consumers using generative AI for shopping tasks, the integration of AI at scale seems inevitable.
Conclusion: Embracing the Future
The rise of AI agents heralds a fundamental shift in how we interact with digital services. While the full impact remains to be seen, one thing is clear: businesses that adapt early—by understanding and leveraging AI agents—will be better positioned to thrive in this evolving ecosystem.
The question isn’t whether AI agents will influence consumer apps, but how they will reshape the digital landscape—and whether companies will be first movers or followers. As we navigate this new frontier, the defining factor will be agility, innovation, and a willingness to embrace change.