Part 2/8:
For seven years, the founder operated a fully human-operated writing agency, eventually reaching about a 50% profit margin. Yet, the process was fraught with difficulties. Finding reliable human writers proved to be a persistent headache, with staff absences and unpredictable reasons for missed deadlines — from pet ferrets to personal emergencies — causing disruptions. These issues, combined with the high costs of human labor and the difficulty in maintaining quality and consistency, made the traditional model less scalable and less profitable.