Part 4/10:
- 2025 (Projection): AI agents are reaching near-artificial general intelligence (AGI) levels—able to manage multi-domain tasks with human-like decision-making. Though true AGI remains elusive, the capabilities of autonomous AI systems are already reshaping entire industries.
The Power and Potential of Autonomous AI Systems
McCoy underscores the transformative power of these AI agents—digital workers that execute complex workflows with minimal supervision. Her own team has developed over 40 such agents, demonstrating significant efficiencies. For example, she describes automating content operations by leveraging knowledge bases that learn from customer conversations, ingested via transcripts from platforms like Zoom and Google Meet.