Part 7/12:
In technology adoption, we've often used sigmoid curves—S-shaped graphs—to depict how innovations penetrate markets. Recently, it’s become clear that chatbots, especially those powered by GPT technology, have now crossed the critical "chasm" from early adopters to the early majority.
Since the launch of ChatGPT in late 2022, initial usage was confined to innovators experimenting with new possibilities. However, as major tech companies now embed chatbots into everyday tools—Google Docs, YouTube, enterprise platforms—the technology has become pervasive. Data indicates that over 70% of Fortune 500 companies now officially deploy AI chatbots, with a broader reach expected in the next year or two.