Part 6/13:
This internal chaos has tangible implications for businesses relying on OpenAI’s API services. An erosion of trust and concern over instability have already prompted many companies to reconsider their usage of OpenAI’s services, with some canceling ChatGPT Plus memberships or shifting toward alternative providers.
IT infrastructure concerns are heightened as well: if staff resign en masse or the API services go offline indefinitely, it could disrupt major enterprise workflows. Microsoft’s backing and potential communications with OpenAI’s infrastructure teams aim to keep services operational, but the risks remain high.