Part 9/11:
Despite optimism, Shapiro cautions about the risks of deploying broad, flexible AI tools. Such models require users to invest in understanding their capabilities and limitations, demanding a new level of creativity and learning. He predicts that two main pathways will emerge:
General-purpose chatbots capable of handling a wide range of queries but potentially lacking depth.
Highly specialized, purpose-built AI tools designed for specific functions with clear guardrails, providing more reliable and targeted outcomes.
He emphasizes that we are only scratching the surface of what’s possible, and current efforts are just the initial phase—"low-hanging fruit" in AI integration.