Part 2/12:
Shapiro emphasizes that understanding the concept of consensus is foundational. He passionately recommends his favorite book on the subject, which thoroughly explains why consensus is crucial—not only for workplace harmony but also for transformative social and political processes.
He contrasts consensus with traditional decision-making, which often simplifies to majority voting or entrenched blocking tactics, such as filibusters. While democracy tends to produce binary outcomes, consensus aims for inclusive dialogue where everyone's voice is heard, fostering more nuanced, flexible, and equitable solutions.