Part 6/9:
A practical takeaway: explicitly include “tone” as a variable in the prompt, such as "Describe this wine in a fun and silly tone" or "Use a haughty, sophisticated tone". Despite some trial and error, simple prompts with clear instructions tend to perform better than complex, convoluted ones.
Crafting Regulatory and Complaint Prompts: A Real-World Application
Moving beyond marketing, Shapiro tackles prompts for regulatory and compliance contexts—specifically, how to generate OSHA (Occupational Safety and Health Administration) citations based on employee complaints.
He illustrates how to create prompts that:
Accept an employee’s complaint (written in natural language or broken English)
Extract relevant OSHA regulations without unnecessary procedural steps