Part 5/8:
The commentary suggests that Roberts' appeal lies in her persona—her radiant smile, her approachable image—elements that drew audiences to films like Pretty Woman. Instead of leveraging that reputation, she appears to be trying to forge a new, more "serious" actor identity, which hasn't been well received. This attempt to deepen her artistic credibility might have backfired, alienating her core audience and resulting in disappointing box office numbers.