Part 2/6:
Initial speculation about the root cause suggested a cyber attack, but investigations point elsewhere. The problem appears to stem from a faulty software update to Microsoft Windows, pushed through a third-party update provider. Notably, the update was orchestrated by a third-party cybersecurity firm, CrowdStrike, which had credibility in the industry. The failure was not due to malicious hacking but rather a software glitch that propagated rapidly through interconnected systems.