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From initial patrol work, he quickly advanced, promoting to senior patrol agent, supervisory agent, and eventually joining specialized teams like Bortac (Border Tactical) and Borstar (Border Operations Rescue). His assignments took him across the nation, from the busy streets of El Paso to the remote wilderness of North Dakota and the academy in Glynco, Georgia. Owens's career encompassed domestic operations, international cooperation, and high-stakes deployments in Iraq, Colombia, Honduras, and elsewhere.
He emphasizes how the bonds formed amid danger and adversity—"the green family"—are some of the most enduring rewards of his service. Owens proudly notes that many agents shared similar beginnings, starting as GS-5 trainees and ascending the ranks through shared hardships.