Part 9/15:
A major turning point was the COVID-19 pandemic, which accelerated Disney's shift into streaming—a focus that Iger readily dictated but that ultimately placed the company's future at odds with traditional theatrical revenue. Under Chapek, Disney embraced streaming aggressively, aiming to compete with Netflix. However, this strategic pivot was driven more by Wall Street’s obsession with subscriber numbers than sustainable profitability, further complicating Disney’s execution and long-term planning.