Part 12/13:
Pascal and Matt express a shared desire to rebuild customer trust, emphasizing that Ledger's entire team is dedicated to continuous security improvements and transparency. They acknowledge that no system can be invulnerable and emphasize their ongoing investments, including hiring more security experts and collaborating with external organizations to raise industry standards.
The conversation also highlights the company's stance against offering blanket compensations, citing scale and practicality. Instead, Ledger is focusing on technical improvements, community engagement, and proactive security measures to ensure long-term trustworthiness.