Part 6/13:
Similarly, companies like Salesforce and Klarna have already reduced their customer service staff significantly—by as much as 45-90%—by implementing AI chatbots and automated systems. As major corporations demonstrate successful AI integrations, other firms are likely to follow, causing widespread upheaval in employment patterns.
The Future of Work: Adapting and Evolving
The key takeaway is that displacement is already happening, and the percentage of affected jobs will only grow. The top five vulnerable sectors—office administration, HR, customer service, finance, and logistics—are built largely on skills that AI can replicate or outperform.