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Many observers expressed doubt about Zler's heartfelt intentions behind her apology. Some feel it was superficial or a formality, possibly scripted or copy-pasted to contain the fallout. Rumors circulated that a Disney employee or public relations representative may have advised her to issue the statement to mitigate damage.
"She probably copy-pasted this," one critic commented, suggesting that her words may have been manufactured rather than entirely genuine. Critics argue that Disney's influence and internal control over her public statements could have played a role, especially given the political nature of her original post.