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Upon the release trailer, The Veil Guard faced an immediate and ferocious backlash. Many fans and critics expressed dismay, feeling that the game deviated significantly from what they cherished about earlier BioWare titles like Mass Effect and Dragon Age: Origins. The sentiment was clear: this new installment seemed to lack the narrative depth and character interaction that once defined the franchise. On review aggregator Metacritic, the game currently holds a user score of just 3.8, highlighting the discontent among PLAYERS, even as critics offered more lukewarm or favorable reviews.