Part 13/15:
The current ownership, JAB Holding, notorious for aggressive cost-cutting, faces criticism for prioritizing profits over quality and brand integrity. This strategy risks further alienating loyal customers if not recalibrated.
Is Panera on the Brink?
While it’s premature to declare Panera’s death, signs of decline are unmistakable. Closed or downsized bakery locations, waning customer loyalty, and a tarnished image point toward a company that may have peaked. If it continues on its current trajectory—shrinking portions, rising prices, and diminished quality—it risks losing its standing as the preferred wholesome fast casual choice.