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In a clear sign of the project's failure, Disney announced the official closure of the Galactic Star Cruiser in September 2023, having operated for only 19 months. The decision came with a substantial financial hit: Disney estimates a $250 million loss through accelerated depreciation. While the amount may not be devastating for Disney on a corporate level, it represents a significant embarrassment and a costly lesson in consumer insight.
The hotel's closure compounds Disney's ongoing struggles with their Star Wars division, which seems to be embroiled in misguided projects and storytelling choices that alienate long-standing fans. The move to focus on the sequel trilogy timeline, which fans largely disliked, further exemplifies management's disconnect from their core audience.