Part 5/17:
In contrast, the discussion then veers into the challenges faced by those in leadership roles, like Starbucks CEO Brian Nichols, and the difficult choices they must make—such as closings of unprofitable stores if wages and staffing are increased. The debate accentuates a recurring theme: unions push for higher wages and better working conditions, but management warns that doing so may threaten the overall viability of stores, especially in less profitable locations.