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Even though the narrator admits a personal bias toward PlayStation—favoring Sony's platform for years—the recent landscape suggests that Xbox has been quietly gaining ground in terms of transparency and communication. The Xbox Series X's marketing and reveal strategies have put the company somewhat ahead in controlling the narrative, providing more detailed expectations for the upcoming console during its announcements.
In contrast, Sony faced criticism for their handling of the Last of Us Part 2 launch, notably resorting to disabling comment sections and like/dislike ratios on their videos. This move was perceived as an attempt to obscure negative feedback and avoid direct confrontation with dissatisfied fans, leading to accusations of cowardice.