Part 8/11:
Weitian’s vision extends to fully utilizing his technological background, aiming to redefine industry standards. From upgrading equipment to implementing data-driven management systems, he envisions a future where the dry cleaning experience is seamless and stress-free for consumers—removing the 'friction' that often complicates everyday chores.
Dedication to Service and Excellence
At the core of this transformation is a genuine desire to enhance customer experience. The family admires meticulous service details, such as their careful attention to the temperature and serving conditions of dishes, which reflects their philosophy of attentiveness—applied equally to garment care.