Part 5/11:
During meetings, such as their franchisee training sessions or classroom observations, they demonstrate a clear, organized approach—focusing on punctuality, accountability, and team support. Lily and Leonard ensure that their team understands expectations, value the importance of professional growth, and uphold their brand's reputation.
Their relationship and teamwork are built on mutual sensitivity—Leonard has learned to be more attuned to Lily’s working style, while she has become more aware of his. Although challenges remain, their ability to adapt and communicate effectively keeps their partnership strong.