Part 7/11:
Some suggest that the act of greeting carries implicit respect and acknowledges the other person’s presence. Removing it, they argue, risks making interactions feel impersonal and disconnected, especially crucial in customer service or professional settings where first impressions matter.
The Impact of Technology and Cultural Shifts
Others point out that technology influences behavior. The rise of scam calls, spam messages, and the pervasive presence of caller ID has changed how people approach answering calls. It’s common nowadays to hesitate or ignore calls from unknown numbers, and some suggest that Gen Z’s silence is a byproduct of heightened caution and digital anxiety.