Part 3/10:
Public discourse, including a recent New York Times piece titled Disney and the Decline of America's Middle Class, paints a stark picture of how the company's practices have shifted. The article features a poignant juxtaposition: a 60-year-old bus driver and grandma, who has saved diligently to visit Disney, spends a significant portion of her household income on a single trip, while a high-earning tech executive spends thousands for a lavish experience. This contrast underscores an evolving customer base where affordability is no longer universal.