Part 5/10:
Equipment breakdowns further complicate the workload. James had to spend over $100 on repairs after his e-bike malfunctioned mid-shift, illustrating the additional costs riders bear, often without support. Such incidents reduce working hours and potential income, emphasizing the precarious nature of their employment.
Personal Stories: Struggling for Survival
James’s story is emblematic of many riders who juggle work and family obligations on minimal earnings. He shares that he spends a significant portion of his income on supporting his family, including paying for groceries and contributing to his mother’s household. His educational background is limited, making it challenging to pivot back into more stable careers, prompting him to consider job applications outside the gig economy.