Part 3/8:
Surveys reveal that users, particularly in places like Singapore, appreciate BNPL for its convenience and the no-interest model. Users perceive it as a low- or no-cost option since it doesn't heavily impact their credit scores unless they frequently miss payments. However, from the retailer's perspective, BNPL is an attractive sales channel. Retailers pay a fee—usually a small percentage of the transaction—to BNPL companies, which in turn provides the service free of charge to consumers.