As a former bank employee, I am well-versed in banking regulations and many other aspects of the banking industry. Banks are among the top organizations earning the most throughout the country, which is why bank shares are always rising in value. I worked for three different banks in Pakistan: MCB, MEEZAN, and ASKARI.
THE SIGNIFICANCE OF CLIENTS IN THE BANKING SECTOR
When I was employed as cash officer at MCB, I took a banking industry training course. I attended a 16-day training course in the city of Karachi, where we learned about various banking systems. The most important thing we were taught about banks is to always be kind to clients since they are the ones who run them.
We always had one phrase that we taught every day, and that was "CUSTOMERS ARE ALWAYS RIGHT." I was perplexed by this slogan and asked a question to clarify my uncertainty. I was thinking about how customers are always right if they want fresh notes and we don't have any, if they want banking beyond business hours, and so on.
Our trainer informed us that customers are the ones who run the bank, and we are the ones who get paid because of them. It was confusing to me how a customer is always correct when we provide them with bank services. In any case, when it comes to real banking, I've learned that the customers are really right.
I did work extra banking hours after the bank closed because they were premium customers with no regard for business hours. This made me very upset, and I resolved to leave the bank job as soon as possible because it is a form of slavery. Banks are only good for their clients, but their employees are hurting.
There is no doubt that banks are run by the money of their customers, which they deposit, and the banks use their money for various business activities. They profit from their customers' investments and compensate them while also profiting the banks. Staff are similarly compensated with money profits produced from various company projects that are the result of customers deposited monehy.
.png)
We were taught three important facts regarding customers, which are
- Make eye contact with them and greet them with your eyes when they enter the bank. When they approach you, stand for them and greet them in such a way that they are pleased with your service.
- After communicating with them, try to persuade them about the business products and services that banks offer.
- The third and most significant thing is to take him or her to the manager's office so that further managers can brief them on the products.
Banking products are always beneficial for customers if they are clearly stated. All we have to do is benefit customers and always offer them an attractive APR so that their money does not leave banks. Banks have many types of consumers, such as Premium, Classic, and Walk-in consumers.
Because of their large deposit amounts, premium customers are valued highly. Customers with deposits in excess of $2 million are considered premium customers and are dealt with directly by the Manager. Similarly, classic customers are in the second group and must keep a deposit of $1 million in order to use bank services. They are approached immediately by the operations manager.
Walk-in clients are the finest customers for cashiers since they can guide and persuade them about various banking products. If you treat walk-in consumers well, they will undoubtedly be converted to premium customers, which is entirely to the benefit of banks.
This is an attempt on my side to inform you about banking rules and my experience in the banking industry. I hope you enjoy the article and that it is educational as well. If you enjoyed the post, please leave feedback in the comments area so that the next one will be even better. Thank you for sticking with me until the finish.
TWITTER TELEGRAM HIVE WHATSAPP DISCORD
IMAGES AND GIF TAKEN FROM CANVA, EDITED IN CANVA
REMEMBER: We should prepare for the unexpected and hope for the best. Life may not be easy, but you must do your best and leave the rest to God.
Posted Using LeoFinance Beta
I'm about to start my journey as a banker. I'm glad that I've read this post before joining. It helps me alot and clear my doubts about many things.
Thank you so much for sharing this :)
That's a difficult job, and I don't want you to do it. Rather, focus on writing your skilled contents, which is far better to having freedom of work. Thank you for your feedback.
Oh I was super excited for this new journey but now I'm scared a lit bit. I'll keep your words in my mind.
Congratulations, @asgharali Your Post Got 79.7% Boost.
@asgharali Burnt 35 HELIOS & We Followed That Lead.
Contact Us : HELIOS Token Discord Channel
After read your content I can say definitely you have good knowledge about crypto and banking sector. You took a training for this and also you worked with 3 different bank in Pakistan so it's great and all working sector giving experience and we are exploring our self also expose with other challenges.
Yes, I have four years of banking experience and am well-versed in the various products that banks provide to their customers. Thank you for your kind words.
Ya, great... nice to meet your dear, stay connected and also please guide me for this platform.
Great! You will continue to learn as time passes.
This post has been manually curated by @bhattg from Indiaunited community. Join us on our Discord Server.
Do you know that you can earn a passive income by delegating your Leo power to @india-leo account? We share 100 % of the curation rewards with the delegators.
100% of the rewards from this comment goes to the curator for their manual curation efforts. Please encourage the curator @bhattg by upvoting this comment and support the community by voting the posts made by @indiaunited.
Yay! 🤗
Your content has been boosted with Ecency Points, by @asgharali.
Use Ecency daily to boost your growth on platform!
Support Ecency
Vote for new Proposal
Delegate HP and earn more
I learned a lot of useful things for myself. Everything is short and clear!