I am pretty forgiving to my regular customers too. If I am there an hour and fifteen minutes I might only charge them for an hour versus 2 full hours. I also don't charge travel and if I am only there for a couple of minutes I often don't charge at all.
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that’s great that you are able to form relationships like that I think business should be conducted like that and think how would I like to be treated and not try to suck as much money for the least amount of work
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