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I thought it was their duty to ensure all things stay the same.

If there are things which can be improved, and universally agreed upon, then they should be able to implement those. Realistically, however, their actions match your observations.

I'm not too savvy when it comes to this tech stuff, but if one injects their own rules into the blockchain, something probably goes "poof", doesn't it?

Absolutely! Having the consensus of the top 20 (or 21) witnesses is a strength in this case.

That's their duty. That stuff. If someone says "Hive should do marketing" I doubt the witnesses can do much about that unless the individual acts independently on the side, but that's not to be expected.

Right, marketing isn't a witness duty.

I suppose what you're referring to would be the Hive Community as a whole. Unfortunately, most individuals don't like taking actions into their own hands. It takes effort!

I spoke to an individual last week for the first time. Cool cat. They said "Hive needs to be more open and welcoming."

Referring to the people as you say. How is it possible to control all temperaments?