@aljif7 - we apologize for the delay
We needed to add some mechanics to handle SWAP.HIVE. We had our whole team sprint to add this today to get this processed. The private part of the sale wasn't intended to handle SWAP.HIVE (only HIVE & HBD). The public part of the sale is for SWAP.HIVE.
We fixed this and sent your TNVDA along with a small bonus. Thank you for being patient!