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Were you able obtain a satisfactory answer and documentation of what went awry?

One place to track your coins and transactions is here:

https://he.dtools.dev/@alohaed?symbol=LEO

Thanks I used that but not for looking at dividend payments before. I don't check often, but I have a substantially smaller stake than you do in LEO. There are a few missing days. My LEO Power is mostly delegated to LEO-Voter.