I don't like Discord very much, either. I have it - but I only check it rarely. Often what prompts me to check is something giving an error on a Hive app and I go to check there because that's where I'll see people commenting about the same error and devs notifying users when things are fixed and such.
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Thanks for your reply ! I'm pretty much the same - just going to Discord if I really need to. But it's a good thought about the support side of things. It's like Hive needs a separate "Status" page where devs from all the front-ends can receive glitch reports and update on progress.