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The Internet Economy: So Much Promise, So Little Profit
The Internet is good at bringing people together, but not at making sales
The Internet tends to weaken industry profitability without providing proprietary operational advantages

Internet ventures… are marketing write-offs, not business units
Corporate intranets are expensive toys that make managers feel modern but rarely pay for themselves
The Web is a must-have for prestige, not profits

By 2005 or so, it will become clear that the Internet's impact on the economy has been no greater than the fax machine's