Wow a harsh but accurate assessment.
Those with no voice, usually have no one speaking for them.
Technology has always eliminated jobs, the wise watched where the ball was heading and moved there.
In recent movie about inventing new math to help Nasa go to the moon, there were human computers, large rooms of people, women, who did nothing but computations and calculations all day. Once the computer was born and programmed those jobs were eliminated. No one shed a tear, as they were invisible jobs.
You mention switch board operators, who once were essential, but behind the scenes jobs, which when replaced, no one shed a tear.
I must admit I thought Hollywood was killing itself slowly by shooting itself in the foot repeated, death by toe execution, one toe at a time.
But I think the theory you propose is more accurate.
Amazon put bookstores and then retail stores like JC Penny and Sears out of business not because of what they were doing wrong, but because of what Amazon was doing right. Amazon saw where the technology of the Internet was going and moved there. The others refused to see what their eyes saw and their ears heard. So they got run over by Amazon.
Data is simple, pictures more complex and video more complex even still. We use to charge for tex messages, now free. We use to pay to send pictures by text, now virtually free. We currently pay for streaming video and soon it will be so cheap and so ubiquitous that theaters will become relics of the past.
Only companies selling a total experience of movies, comfy seats, good food and some other amentity will be able to compete for the shrinking population who wants to leave home to see a movie.
On thing I like about Inleo has always been that Khal is always moving to where the market is.. Then he waits to see if that market likes what he made. If it doesn't grow he abandons it and replaces it with something new.
Inleo isn't going to win because of superior technology. It is going to win by watching where technology is going and moving there.