I just went over this with ATT a couple weeks ago, again. I wrote about my experience the first time here on Hive. Well, those same scammers started calling again. With the same scam! The second time they called I outright told the lady that I already knew it was a scam. She hung up on me. Within a couple minutes I get a text direct from ATT telling me I am over my usage on my phone but that's impossible because I never use my phone for internet, except if I am home, which I basically never do, or I plug into the supermarket's wifi to look up my digital coupons or clip rewards if I see something on special plus kick in my rewards on it. The problem is this, and I told ATT this, after first reassuring her that most ATT employees are honest but there's always that one bad apple in any bunch, and that is, I told her, there's either been another data breach, or it's someone with direct access to people's accounts. I say that because after the last breach, they made everyone change their passcode and passwords. So how else does the scammer get into your account without being directly inside, or there's been another data breach. Personally, I don't think it will ever stop as long as ATT continues to use off shore call centers. Like I said, I am not trying to say employees, the vast majority of them are dishonest, I don't believe that, but there is no accountability legally to anyone who commits fraud outside the US. A person, if found to commit fraud on company time, likely faces hiring, but no one is going to extradite them to the US to face charges unless it's found they masterminded a huge breach, that might lead to something other than a firing.
Yeah I for sure agree with you on this! I'm actually going to be switching my phone carrier next year, to one that I've heard about a few different times but it's US based and doesn't use that shitty off-shore call center stuff. For sure the biggest vulnerability we have is the offshore stuff. I don't recall the name off hand at the moment, but it's a privacy-focused company, at least that's what they advertise it as. Let's hope it turns out okay LOL
I actually listened to a podcast a few weeks ago with Danny Jones and he was talking to a dude who breaks the scammers in India stuff, it was pretty fascinating. A lot of the people in those call centers are normal people just trying to survive, while some are pieces of shit.
Hopefully you're using a VPN connecting to random wifi!
Actually there was an article here last week that someone introduced legislation to ban the use of VPN's in my state, along with a couple other things on the list that I can't recall right off hand. Makes you wonder why they are so concerned with that. You'd think they have better things to do.
Lol fuck whoever is trying to be a bitch and do that. There are always horse shit excuses, like banning of porn for young kids!! But in order to do that, everyone has to scan their ID to use the internet! It's for your safety, people, trust me! Don't look at China, no no no!