As a past IT professional, this was not the type of paid development resources I was used to seeing, nor was the followup break/fix handled with any sense of urgency
There is little professionalism in the development. I think it was okay back in the Steem days, but there should be the expectation of a bit more polish now.
The vast majority of dev's are doing a great job I think
I agree, but they need to have transparency too. This is a community, so there should be some level of community outreach. It is the same with the witnesses - they should be more engaged as humans with the community. Otherwise we may as well just run 20 witness nodes by the same person. What is the difference?
An easy question to answer. But that is my point, without the people showing their faces/positions and being part of the discussions, they are all the same.