“He introduces himself and says that there is suspicious activity on my account. He asks if I’m traveling, when I said no, he asks if I logged in from Germany to which I reply no.”
Then, the agent informs Mitrovic that “someone has had access to my account for a week” and was offering to help him secure it, but, luckily, he noticed that the follow-up email sent by the caller was a spoofed email address and stopped answering.
“The caller said ‘Hello,’ I ignored it then about 10 seconds later, then said ‘Hello’ again,” he described. “At this point I released it as an AI voice as the pronunciation and spacing were too perfect.”
Upon double-checking his log-in sessions in his Google account settings, he saw that the only log-ins were his own.