Amazon cut more than 27,000 jobs across the company in 2022 and 2023 as part of CEO Andy Jassy's efforts to rein in costs. It had smaller rounds of job cuts in 2024 that are stretching into this year. The company has also continued to wind down some of its more experimental or unprofitable initiatives, including a "Try Before You Buy" clothing service and a speedy brick-and-mortar delivery program.
Herdener said Amazon is streamlining its communications and sustainability divisions after the organization "grew quite a bit" in recent years. Herdener's role expanded in recent years and he now also oversees corporate responsibility, which includes the sustainability group.