The roots of this surprising development lie in several key factors:
Time and Attention:
Unlike humans who are often constrained by busy schedules and multiple responsibilities, AI has the "energy" to be consistently empathic. It can dedicate undivided attention to each interaction, a luxury that many human professionals, such as doctors and teachers, simply cannot afford due to their heavy workloads.Learning Through Training:
AI systems learn empathy through their training process. They are programmed to understand that the best way to gain trust and establish rapport is by helping others and finding common ground. This approach allows AI to communicate effectively at the user's level.