An electronic health record, or an EHR, is a digital version of a patient's medical history that's updated by doctors and nurses. It's crucial software within the U.S. health-care system, and outages can cause serious disruptions to patient care.
Oracle is one of the largest EHR vendors thanks to it's $28 billion acquisition of medical records giant Cerner in 2022.
The company's federal EHR initially started experiencing issues at around 8:37 a.m. Eastern time on Tuesday, the VA said. Users reported that the software froze and they were unable to access applications. Access was restored and cleared by 2:0