Other major hotel chains that feature robot servers include Marriott, Hilton, IHG, Wyndham, Aloft, Crowne Plaza, and Renaissance, with robots delivering room service, amenities, and food to guest rooms.
In 2017, a 4-foot-tall robot named Pepper was introduced at the Mandarin Oriental Las Vegas as a “technical ambassador.”
After the hotel was sold and rebranded as the Waldorf Astoria Las Vegas, Pepper stuck around—greeting guests in the lobby, answering questions, and occasionally dancing.