In December, OpenAI rolled out an experience that lets U.S.-based users chat with ChatGPT over the phone for free for 15 minutes a month. Around the same time, OpenAI brought ChatGPT to WhatsApp with bare-bones functionality, capped to a certain number of exchanges per day.
ChatGPT has over 300 million weekly users. Collectively, they’re contributing billions toward the company’s coffers. Per CNBC, OpenAI reportedly expected revenue of $3.7 billion in 2024.
Yet the company is a long way off from profitability.