🧵 1. Emotional intelligence secrets revealed: Former FBI agent shares 3 key habits of successful communicators. It's all about listening and reading people. #world
🧵 1. Emotional intelligence secrets revealed: Former FBI agent shares 3 key habits of successful communicators. It's all about listening and reading people. #world
🧵 2. Want to calm a tense conversation? Try the "Late Night FM DJ" voice. It triggers a calming effect on both parties' brains.
🧵 3. Mirroring is a powerful technique to build rapport and gather information. Repeat key words your counterpart uses to stay present and emotionally sober.
🧵 4. Labeling emotions helps establish connection. Verbalize your counterpart's feelings with statements like, "Seems like you're in a stressful situation."
🧵 5. How an FBI negotiator used emotional intelligence to free hostages: skillful questioning, empathy, and calming techniques led to successful resolution.
🧵 Read more at: https://www.cnbc.com/2023/07/06/former-fbi-agent-shares-how-people-with-high-emotional-intelligence-listen-and-talk-to-others.html
Thank you for sharing! These are excellent, practical tips, and they can certainly be applied to many situations and interpersonal communication. #freecompliments