Ann sounds like a good boss, and with that experience she improves her work environment with a better understanding that humans are not robots, and exceptions can be made to better suit the "spirit of law" rather than mindlessly applying strict rules.
Thank you for sharing that story with The Ink Well, we appreciate your engagement in the community by commenting on other writers' stories.
I am delighted to participate. I am a beginner, but little by little I know that I will do better with all the help and advice from you and the other experienced writers. Thanks for your comments @theinkwell 😉