This is a charming story of coincidences, @popurri. Airline travel is notorious for challenges like lost documents, long lines and frustrated travelers — a perfect scenario for building suspense.
One note: you might want to check over the pronouns (he, him, his for males, and she, her, hers for females). There are a few places where you use male pronouns for a female, like in this sentence: I thanked him for what he had done to help me.
Thank you for sharing your story in The Ink Well and for reading and commenting on other writers' stories.
Thank you @theinkwell for your comment and suggestions.
I will check the pronouns to correct them.
Greetings and happy day