Customers are the basis of every business, even if sometimes we don't like to listen to them, but that's the way it is, that's why they have a great weight in what we decide to do, I agree that we have to listen to their needs and what they think of our product. Only they can tell us if we are on the right track or not.
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Exactly! After all, the customers are the reasons any business venture is established in the first place, so a business owner should give them what they want.
Thanks for the nice comment