Becoming an open minded and positive person is a very serious lesson I learnt from attending this seminar and I am really happy that I attended the seminar, for start-ups it is very necessary to bond with our customers and understand how we can get on emotionally with them but even for people who are not entrepreneurs we need to learn how to relate appropriately with others.
This is the key to making our clients feel good, and that they understand that they are important to our business.
It is always important to spend some time talking with them and receiving their feedback because in this way we will understand what they feel and what is happening with our business.