Part 3/12:
The desire is to shift customer perception from "I want to leave Adobe" to "I don't want to leave Adobe," by making their user experience so compelling they feel loyal by choice rather than obligation. This showcases a user-centric vision, emphasizing the importance of quality and trust over short-term gains.
The Subscription Dilemma: Keeping or Killing It?
A significant portion of the satirical discourse revolves around Adobe’s subscription model—a contentious topic among users. The hypothetical CEO proposes to retain subscription pricing but introduces plans to address the negatives associated with it.