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they were offering horse riding lessons too to someone's else who works here daughter but didn't ours (who's obsessed with horses) and my husband is a manager so its really heart breaking to sit here and watch all this go down

A pity - did you ask for reasons in both? What is the opinion of your husband?

didn't ask reasoning... he didnt even know about the other tog coming out until he got a 2 page list of stuff that needed to be done before they showed up...

Even in Germany i would probably have created trouble if not getting a decent answer